Services

Indigo ensures the success of your MDS engagement by monitoring and optimizing service delivery processes, ensuring the successful outcome of all objectives and goals.

Service management standards are based upon globally accepted methodologies, such as ITIL. Upon service completion, the Service Management function assumes responsibility for day-to-day management of the MDS engagement. Per ITIL methodology, Indigo Service Management specifically manages the quality of services used to transform, operate and optimize the information infrastructure.

Benefits of Indigo Service Management:


Understand
Improve
Transform
Govern
Optimize
Organizational Change Management
Project Management
Service Management
Environmental Impact Analysis
Environmental Sustainability Design
Environmental Sustainability Education & Training
Environmental Sustainability Governance
Carbon Footprint Balancing
Output Analysis
Output Solution Design
Delivery, Installation & Configuration
Management Information Reporting
Optimization Consultancy
Process Analysis
Process Solution Design
Education & Training
Service Level Management
Maintenance & Support
   
Document Lifecycle Services
IMAC-D
Onsite Services
   
Document Process Optimization
Security Management
Remote Management
     
Multi-vendor Management
Consumables Management
     
Asset Management
  
     
Service Desk Integration